Shipping policy
Last updated: October 31, 2026
Every Coddley order ships free within the United States. No minimum spend and no codes to remember: we cover standard shipping on every order, so the total at checkout is the total you pay.
How long delivery takes
| Step | Time |
|---|---|
| Order processing | 1-2 business days |
| Delivery after processing | 6-8 business days |
| Order to door | 7-10 business days |
Business days are Monday to Friday, not counting US federal holidays. Orders placed on a weekend or holiday start processing the next business day.
Where we deliver
We deliver to addresses in the United States. We don't ship outside the US at the moment.
Following your order
As soon as your order ships, we email you a tracking number. You can follow it any time on our Track your order page. New tracking numbers can take a day to show their first update.
Changing or cancelling an order
Need to fix the address or cancel? Email us within 12 hours of ordering and we'll take care of it before the order is processed. Once it has shipped, it can be returned under our Return & Refund Policy.
If something goes wrong in transit
- Running late: if your order hasn't arrived 10 business days after you placed it, write to us. We'll chase the carrier and, if it's lost, send a new one or refund you in full.
- Marked delivered but not there: check with neighbours and your building's mailroom, then email us within 5 days. We'll open a claim with the carrier and make it right.
- Arrived damaged: email a photo of the item and the box within a week of delivery and we'll send a replacement or refund you, at no cost to you.
- Wrong address entered at checkout: we can't redirect a parcel once it's with the carrier, so please check your address before you pay.
Questions
Store name: Coddley
Address: 2406 1st Ave, 4B, Seattle, WA 98121, United States
Email: info@coddley.com
Phone: +1 (206) 970-0678
Hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific Time
Replies: within 24 hours on business days